How to live chat ffxiv customer support serial number#
How can they provide a serial number when they cannot setup a new authenticator? This has been extremely frustrating and discouraging to the point that they are ready to give up. If you cannot log in to your account, please submit another ticket with your new serial number here: įor more information about authenticators, see our support article here:" If you’re able to log in to your account, please reply to this ticket with your new serial number here: To continue with the removal, we need the serial number of the new authenticator you wish to add to your account. For your security, we do require all accounts with significant Blizzard Balance to have an authenticator attached. "We’ve received your request to remove your authenticator from your account. They then submitted another ticket and got the following response: There was no link for a Live Channel and we could not find anything on the Blizzard customer service website regarding a Live Channel. Please reach out to us over a Live Channel so we may discuss further options.” “Unfortunately due to the amount of Blizzard Balance on the account we’re currently unable to remove the authenticator. They submitted a ticket to remove the authenticator and got the following response: If you don't think any of the above situations apply, you can use this feedback form to request a review of this block.My best friend hasn’t played the game in a while and no longer has the phone or phone number that was associated with their Blizzard authenticator.
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In most cases, a live chat feature is more convenient for the service desk team. Furthermore, many customers feel more comfortable using chat instead of calling.
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Contact your IT department and let them know that they've gotten banned, and to have them let us know when they've addressed the issue.Īre you browsing GameFAQs from an area that filters all traffic through a single proxy server (like Singapore or Malaysia), or are you on a mobile connection that seems to be randomly blocked every few pages? Then we'll definitely want to look into it - please let us know about it here. Many organizations have a dedicated phone support so agents can talk directly to customers, but in this case they still do need to raise a ticket on behalf of the customers. You'll need to disable that add-on in order to use GameFAQs.Īre you browsing GameFAQs from work, school, a library, or another shared IP? Unfortunately, if this school or place of business doesn't stop people from abusing our resources, we don't have any other way to put an end to it. When we get more abuse from a single IP address than we do legitimate traffic, we really have no choice but to block it. If you don't think you did anything wrong and don't understand why your IP was banned.Īre you using a proxy server or running a browser add-on for "privacy", "being anonymous", or "changing your region" or to view country-specific content, such as Tor or Zenmate? Unfortunately, so do spammers and hackers. IP bans will be reconsidered on a case-by-case basis if you were running a bot and did not understand the consequences, but typically not for spamming, hacking, or other abuse.
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If you are responsible for one of the above issues. Having an excessive number of banned accounts in a very short timeframe.Running a web bot/spider that downloaded a very large number of pages - more than could possibly justified as "personal use".24/7 live chat always help you to solve problem. In the above diagram, the router does the same, if a customer types a word like ‘Chat With Associate’ it changes the path to the hop server, or if a customer types any question which the bot can answer, it directs to the bot. Router & Trigger: In simple words, routing is a process of selecting a path based on customer input. Automated spam (advertising) or intrustion attempts (hacking) Buy FFXIV Gil from us, you will experience excellent customer service. Chat Interface: Chat interface is a channel for the user to interact.Your current IP address has been blocked due to bad behavior, which generally means one of the following: